Shipping Policy

Last updated: August 11, 2026

At Annish, we aim to make sure your order reaches you safely and on time. Please read the following shipping information before placing your order.

Order Processing

Orders are processed after the order has been successfully placed and confirmed.

We generally aim to dispatch orders within 2–4 business days. Processing may take longer during sales, promotions, holidays, or periods of high order volume.

Once your order has been dispatched, you will receive the available shipping or tracking information.

Delivery Time

Estimated delivery within Pakistan is generally 3–7 business days after dispatch.

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, and other circumstances outside our control.

Remote or less accessible areas may require additional delivery time.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any applicable delivery charges are the responsibility of the customer unless otherwise stated in a promotion or offer.

Delivery Information

Customers are responsible for providing accurate and complete delivery information, including:

• Full name

• Complete shipping address

• City

• Phone number

• Any other information required for successful delivery

Annish is not responsible for delays or failed deliveries caused by incorrect, incomplete, or outdated information provided by the customer.

Courier Delays

Once an order has been handed over to the courier, delivery is handled by the courier company.

Annish is not responsible for delays caused by:

• Courier service issues

• Weather conditions

• Public holidays

• Strikes or transportation disruptions

• Incorrect customer information

• Unforeseen circumstances

• Events outside our reasonable control

We will, however, assist you in contacting the courier or checking the status of your shipment where possible.

Delivery Attempts

If the courier is unable to deliver your order because the customer is unavailable or cannot be contacted, additional delivery attempts may be made according to the courier's procedures.

If an order is returned to Annish because of an incorrect address, failure to receive the parcel, or repeated unsuccessful delivery attempts, additional shipping charges may apply if the customer requests that the order be shipped again.

Damaged Packages

Please inspect your package when you receive it.

If the package appears seriously damaged or you believe the product inside has been damaged during delivery, contact us as soon as possible at:

Email: annishfootwear2@gmail.com
Phone: 0340 0457829

Please provide your order number and clear photographs/videos of the package and product so that we can investigate the issue.

Wrong or Defective Product

If you receive the wrong product or a product with a genuine manufacturing or product defect, contact us as soon as possible.

After reviewing the issue, Annish may provide a replacement product where the issue is verified and qualifies under our replacement policy.

Annish does not provide refunds for damaged, defective, or incorrect products. Eligible issues are handled through product replacement.

No Refunds for Delivery Delays

A delay caused by a courier company or circumstances outside Annish's reasonable control does not automatically qualify for a refund or cancellation.

We will make reasonable efforts to assist you with delivery-related issues.

Contact Us

If you have any questions regarding your order or shipment, please contact us:

Annish
Email: annishfootwear2@gmail.com
Phone: 0340 0457829
Address: Sabzazar, Lahore 54000, Pakistan

By placing an order with Annish, you acknowledge and agree to the shipping terms described in this Shipping Policy.