Terms of service

 

Terms of Service

Last updated: August 11, 2026

OVERVIEW

Welcome to Annish Footwear! The terms "we", "us", and "our" refer to Annish Footwear. Annish Footwear operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Annish Footwear is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein (collectively, these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use our Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and responsibilities, including provisions regarding orders, payments, shipping, product issues, intellectual property, warranties, and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are legally capable of entering into a binding agreement under applicable law.

To use the Services, including accessing or browsing our online store or purchasing any of the products we offer, you may be asked to provide certain information, such as your name, email address, billing information, payment information, shipping address, and phone number.

You represent and warrant that all information you provide to us is accurate, current, and complete and that you have the right to provide such information.

You are responsible for maintaining the security of your account credentials and for activities carried out through your account. You should not share your account password or other account credentials with anyone else.

SECTION 2 - OUR PRODUCTS

Annish Footwear makes reasonable efforts to provide accurate descriptions, photographs, colors, sizing information, and other details about our products.

However, colors and product appearance may vary depending on your device, screen settings, lighting, photography, and other factors.

Product images are provided for illustrative purposes and may not always represent the exact appearance of a product under every lighting condition.

Product availability, descriptions, specifications, prices, and designs may change at any time without prior notice.

We reserve the right to discontinue any product or limit the quantity of products available for purchase.

SECTION 3 - ORDERS

When you place an order through our store, you are submitting a request to purchase the selected products.

Annish Footwear reserves the right to accept, decline, cancel, or modify an order where reasonably necessary, including in cases involving product availability, pricing errors, suspected fraudulent activity, incorrect customer information, or other circumstances affecting the fulfillment of the order.

An order is considered accepted when Annish Footwear confirms the order.

Please carefully review your order before submitting it, including your:

  • Name

  • Phone number

  • Email address

  • Shipping address

  • Product

  • Size

  • Quantity

  • Payment information

Once an order has been processed or dispatched, cancellation may not be possible.

If we need to cancel or modify an order, we may contact you using the email address or phone number provided with your order.

All product issues, replacements, and other remedies are subject to our Return & Replacement Policy.

SECTION 4 - PRICES AND BILLING

All prices displayed on the Annish Footwear website are subject to change without prior notice.

The price charged for a product will generally be the price displayed at the time the order is placed.

Shipping charges, where applicable, may be displayed separately during checkout.

Promotional offers, discounts, and sale prices may be subject to additional terms and conditions.

We reserve the right to correct pricing errors, product information errors, or promotional errors and may cancel an order affected by such an error.

You agree to provide accurate and complete payment and contact information when placing an order.

You represent that you are authorized to use the payment method provided for your purchase.

SECTION 5 - SHIPPING AND DELIVERY

Annish Footwear delivers orders to the shipping address provided by the customer during checkout.

Customers are responsible for providing a correct and complete delivery address and contact information.

Delivery times are estimates and may vary depending on location, courier availability, weather, holidays, operational conditions, and other circumstances beyond our reasonable control.

Annish Footwear is not responsible for delays caused by courier companies or circumstances outside our reasonable control.

If an order is returned to us because the customer provided an incorrect address, failed to receive the package, or otherwise caused the delivery to fail, additional delivery charges may apply if the order is to be shipped again.

Customers should inspect their package and product promptly after delivery.

If the product is damaged, defective, or incorrect, please contact us as soon as possible so that we can review the issue.

SECTION 6 - PRODUCT ISSUES AND REPLACEMENTS

Annish Footwear is committed to providing customers with quality products.

If you receive a product that is defective, damaged during delivery, or different from the product you ordered, you must contact us promptly after receiving the order.

Please provide:

  • Your order number

  • Your name

  • A description of the issue

  • Clear photographs or videos showing the issue

  • Any other information reasonably requested by our team

After reviewing the issue, Annish Footwear may provide a replacement product where the issue is determined to be the responsibility of Annish Footwear or an applicable delivery-related issue.

Annish Footwear does not provide cash refunds or general returns for products simply because a customer changes their mind, selects the wrong size, or no longer wants the product.

Where an eligible product issue is confirmed, the available remedy is replacement of the affected product, subject to product availability and our Return & Replacement Policy.

We reserve the right to determine whether a reported issue qualifies for replacement based on the evidence provided and the circumstances of the case.

SECTION 7 - INTELLECTUAL PROPERTY

Our Services, including but not limited to our brand name, logo, trademarks, product names, product photographs, graphics, text, designs, videos, audio, website layout, and other content, are owned by Annish Footwear or its licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial shopping purposes only.

You may not reproduce, copy, modify, distribute, sell, republish, download, store, transmit, or commercially exploit any material from our website without our prior written permission.

Annish Footwear's name, logo, product names, designs, slogans, and other brand elements may not be used without our prior written permission.

All rights not expressly granted under these Terms are reserved by Annish Footwear.

SECTION 8 - OPTIONAL TOOLS

Our Services may provide access to certain tools, applications, payment services, delivery services, analytics tools, or other third-party services.

These third-party services may operate independently from Annish Footwear.

We do not necessarily monitor or control third-party tools and services.

Any use of third-party services may also be subject to the terms and policies of the relevant third-party provider.

We may introduce additional features, tools, or services in the future. Any new features will also be considered part of the Services and will be subject to these Terms unless otherwise stated.

SECTION 9 - THIRD-PARTY LINKS

Our Services may contain links to third-party websites, platforms, social media pages, payment services, delivery services, or other external websites.

These third-party websites are not controlled by Annish Footwear.

We are not responsible for the content, privacy practices, security, availability, accuracy, or policies of third-party websites.

If you choose to access a third-party website, you do so at your own risk.

You should review the relevant third party's terms and privacy policies before using their services.

SECTION 10 - RELATIONSHIP WITH SHOPIFY

Annish Footwear is powered by Shopify, which provides the technology used to operate our online store.

However, purchases made through our store are transactions between you and Annish Footwear.

Shopify provides the e-commerce platform that enables us to provide our Services, but Shopify is not responsible for the products we sell, our product descriptions, our customer service, our replacement policy, or the fulfillment of orders.

Shopify may process information in accordance with its own policies and terms.

SECTION 11 - PRIVACY POLICY

Personal information collected through our Services is handled in accordance with our Privacy Policy.

Our Privacy Policy explains what information we collect, how we use it, how we may share it, and how customers can exercise applicable privacy rights.

By using our Services, you acknowledge that you have reviewed our Privacy Policy.

Because our store is hosted on Shopify, certain information may also be processed by Shopify and third-party service providers used to operate the store.

You can review Shopify's privacy information through Shopify's official website. (Shopify)

SECTION 12 - FEEDBACK AND REVIEWS

If you submit reviews, comments, suggestions, ideas, photographs, videos, or other content to Annish Footwear, you represent that you have the right to submit such content.

By submitting content to us, you grant Annish Footwear a non-exclusive, royalty-free right to use, reproduce, display, publish, modify, and distribute that content for legitimate business purposes, including marketing and promotional purposes.

You must not submit content that:

  • Is false or misleading

  • Violates another person's rights

  • Contains unlawful or offensive material

  • Infringes copyright or trademarks

  • Contains malicious software

  • Impersonates another person

  • Contains fraudulent information

We reserve the right to remove content that violates these Terms or that we reasonably consider inappropriate.

SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to:

  • Product descriptions

  • Prices

  • Promotions

  • Shipping charges

  • Delivery estimates

  • Product availability

  • Product specifications

We reserve the right to correct errors, update information, or cancel affected orders when necessary.

If an order is affected by a significant pricing or product information error, we may contact you before fulfilling the order.

SECTION 14 - PROHIBITED USES

You may use our Services only for lawful purposes.

You may not use our website or Services:

  1. For any unlawful or fraudulent purpose.

  2. To violate applicable laws or regulations.

  3. To infringe our intellectual property rights or the rights of others.

  4. To harass, abuse, threaten, or harm another person.

  5. To submit false or misleading information.

  6. To transmit malicious code, viruses, or harmful software.

  7. To interfere with the operation or security of our website.

  8. To attempt to gain unauthorized access to our systems.

  9. To collect personal information about other customers without authorization.

  10. To engage in spam, phishing, or fraudulent activity.

  11. To impersonate Annish Footwear or another person or business.

  12. To reproduce, copy, resell, or commercially exploit our website or content without permission.

  13. To use automated systems to interfere with or improperly access our Services.

We reserve the right to suspend or terminate access to our Services where we reasonably believe that these Terms have been violated.

SECTION 15 - TERMINATION

We may suspend or terminate your access to our Services where reasonably necessary, including where you violate these Terms or engage in fraudulent, abusive, unlawful, or harmful activity.

Termination does not affect rights or obligations that arose before termination.

Provisions relating to intellectual property, liability, indemnification, privacy, disputes, and any other provisions that by their nature should survive termination will continue to apply.

SECTION 16 - DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, the Services are provided on an "as available" basis.

We make reasonable efforts to ensure that information on our website is accurate and current, but we do not guarantee that all website content will always be complete, accurate, uninterrupted, or error-free.

We do not guarantee that access to the Services will always be available or uninterrupted.

Product colors, appearance, sizing, and other characteristics may vary due to photography, lighting, device settings, screen displays, manufacturing variations, and other factors.

Nothing in these Terms is intended to exclude or limit any consumer rights or legal protections that cannot lawfully be excluded or limited under applicable law.

SECTION 17 - LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Annish Footwear and its owners, employees, contractors, service providers, and affiliates will not be liable for indirect, incidental, special, or consequential losses arising from your use of the Services or products purchased through the Services.

This may include losses relating to business interruption, loss of profits, loss of data, or other indirect losses, except where liability cannot lawfully be excluded or limited.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Annish Footwear and its owners, employees, contractors, service providers, and affiliates from claims, losses, liabilities, or expenses arising from:

  1. Your violation of these Terms;

  2. Your violation of applicable law;

  3. Your misuse of our Services; or

  4. Your violation of the rights of another person or business.

SECTION 19 - SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue to remain in effect.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

If we do not enforce a particular provision of these Terms, that does not mean we waive our right to enforce it later.

These Terms of Service, together with our Privacy Policy, Return & Replacement Policy, Shipping Policy, and any other policies expressly incorporated into the Services, constitute the agreement governing your use of our Services.

These Terms supersede previous agreements or communications concerning the same subject matter.

SECTION 21 - ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

Annish Footwear may transfer or assign its rights and obligations where reasonably necessary for the operation or continuation of the business.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide our Services shall be governed by and interpreted in accordance with the applicable laws of Pakistan.

Where permitted by applicable law, disputes relating to these Terms or transactions with Annish Footwear shall be subject to the jurisdiction of the appropriate courts in Lahore, Punjab, Pakistan.

Nothing in this section is intended to remove or restrict any mandatory consumer rights or protections available to customers under applicable law.

SECTION 23 - HEADINGS

The headings used in these Terms are provided for convenience only and do not limit or otherwise affect the meaning or interpretation of any provision.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

Annish Footwear reserves the right to update, modify, or replace any part of these Terms by posting an updated version on our website.

We may update these Terms to reflect changes to our business practices, Services, products, legal requirements, or other operational reasons.

It is your responsibility to review these Terms periodically.

The updated Terms will become effective on the date indicated at the beginning of the updated Terms unless otherwise stated.

Your continued use of our Services after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at:

Annish Footwear
Email: annishfootwear2@gmail.com
Phone: 0340 0457829
WhatsApp: 0340 0457829
Location: Sabzazar, Lahore 54000, Pakistan

You can contact us regarding orders, products, sizing, delivery, product issues, replacements, or any questions regarding these Terms.